The Elements of Marketing
Left Brain - Right Brain
In the pre-digital age, marketing was mostly a haven for creative spirits. Advertising was an essential that tended to pique frustrations among the “if you can’t measure it, you can’t manage it” style of executives. Today, it often seems like the opposite. Every nuance, every variable in audience, message, creative execution and channel is laid bare to data-driven scrutiny.
Of course, marketing is far more than advertising. At the core lies the fodder for big thinking. Customers — who they are, what they crave, how to find them, how to earn their loyalty. Customer experiences that resonate, delight, offer great value, are differentiated from competitors, can be clearly communicated, and are profitable.
Today, effective marketing requires a finely calibrated balance between left- and right-brain thinking. A deficiency of either is perilous.
Brand Management
STYLE & EXPRESSION
Standards and guardrails that govern the use of brand trademarks, assets, and creative styles
BRAND ARCHITECTURE
Articulating the brand’s positioning, raison d’etre and unique points of differentiation with clarity and consonance
WHO. Our identity
WHY. Our core values & purpose
FOR WHOM. Our customers, their unmet needs and wants
WHAT. Our unique products and claims
HOW. The reasons to believe
Customer Experience
CUSTOMER LOYALTY
Integrated Marketing
Marketing Support
MARKETING ANALYTICS
MARKETING TECHNOLOGY
MARKETING ADMINISTRATION
Specialized Marketing
BRAND PARTNERSHIPS
PUBLIC RELATIONS
DESTINATION MARKETING
TRADE MARKETING
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